Return & Refund Policy

At Daily Space Company, we want you to be happy with your purchase. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return under this policy, you may request a return or replacement within 7 days of receiving your order.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The return request must be made within 7 days of delivery.

• The product must be unused and in its original condition.

• The product must be returned with its original packaging, accessories, manuals, and other included items.

• The product must not have been damaged due to misuse, negligence, improper installation, or normal wear and tear.

• Proof of purchase or order details must be provided.

Products that do not meet these conditions may not be eligible for return or refund.

How to Request a Return

To request a return, please contact us at:

Email: dailyspacecompany@gmail.com

Please include your order number, product details, reason for the return, and photographs or videos of the product if applicable.

Please do not send any product back to us without receiving return instructions from our team. Returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Products

Please inspect your order as soon as you receive it.

If you receive:

• A damaged product

• A defective product

• The wrong product

• A product with missing parts or accessories

please contact us as soon as possible, preferably within 48 hours of delivery, with photographs or a video showing the issue.

After reviewing the issue, we may offer a replacement, repair, or refund, depending on the circumstances and availability of the product.

Products Not Eligible for Return

Returns may not be accepted for products that:

• Have been used, damaged, modified, or altered by the customer.

• Have been damaged because of improper use or handling.

• Are missing original packaging, accessories, or components.

• Show signs of excessive wear and tear.

• Are returned after the applicable return period.

• Were purchased through an unauthorized seller or third-party source.

Sale, clearance, or promotional products may be subject to different return conditions, which will be specified at the time of purchase.

Exchanges and Replacements

If you receive a defective, damaged, or incorrect product, we may provide a replacement, subject to product availability and verification of the issue.

For a change of mind or preference, exchanges may not be available. In such cases, you may need to return the eligible product and place a new order.

Return Shipping

For products that are damaged, defective, or incorrectly shipped by us, Daily Space Company will arrange or reimburse the applicable return shipping, subject to verification.

For returns due to reasons other than a product defect, damage, or incorrect item, return shipping charges may be the responsibility of the customer.

Refunds

Once your returned product is received and inspected, we will notify you whether your return has been approved.

If approved, the refund will be processed to the original payment method, where applicable.

Refund processing may take up to 7–10 business days after the return has been approved. The time taken for the refund to appear in your account may also depend on your bank, card issuer, payment gateway, or other financial institution.

For Cash on Delivery (COD) orders, we may require valid bank account or other payment details to process an eligible refund.

Refund Amount

For an approved return, the refundable amount will depend on the reason for the return and the applicable return conditions.

Shipping charges, if any, may not be refundable unless the return is due to a defective, damaged, or incorrectly supplied product.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible after placing the order.

Cancellation requests may not be accepted once the order has been shipped or handed over to the delivery partner.

If an order has already been shipped, you may need to follow our return process after delivery.

Return Inspection

All returned products are subject to inspection.

If the returned product does not meet our return eligibility requirements, we reserve the right to reject the return or refund request.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Daily Space Company
Email: dailyspacecompany@gmail.com

We will be happy to assist you with your return or refund request.